Support
Need Help with PlannedPing?
Whether you need help with setup, scheduling, or general questions about the app, we're here to help.
Email Support
For questions, bug reports, or feedback, send us an email. We aim to respond as quickly as we can.
support@plannedping.comGeneral Inquiries
For partnerships, press, or general questions about PlannedPing, reach out to our general inbox.
hello@plannedping.comCheck the FAQ First
Before reaching out, you may find a quick answer in the FAQ. We cover setup, compatibility, permissions, and more.
Something Not Working as Expected?
PlannedPing's scheduled sending behavior depends on certain Android permissions and device settings. If messages aren't sending as expected, checking your setup first can often resolve the issue. The app includes built-in setup guidance to help.
What to Expect
- We read every email and aim to respond as quickly as we can.
- For bug reports, please include your device model, Android version, and steps to reproduce the issue.
- Feature requests and feedback are always welcome — they help shape the future of PlannedPing.
- We currently offer email support only. No live chat or phone support is available.